Frequently Asked Questions
Have questions about The Hidden Gyms’ services, collaborators, or community programs? Find answers below or contact us for more information. We’re here to help you achieve your wellness goals!
What is The Hidden Gym about?
The Hidden Gym is a lifestyle brand dedicated to enhancing quality of life through fitness and community. We partner with sole proprietors, including personal trainers, nutritionists, pediatric swim coaches, and photographers, to offer diverse services tailored to your needs. Visit our Collaborators Corner to explore active collaborators or contact us to discuss your specific requirements.
Where are you located, and how do services take place?
Based in Maryland, we serve the DMV area (DC, Maryland, Virginia). In-person services occur in public spaces like parks or gyms, unless an alternative location is agreed upon during consultation. Virtual sessions are available for remote clients. The Hidden Gym connects you with collaborators but is not liable for agreements made with them. Collaborators are independent promoters, not employees, and set their own service terms, locations, and prices. Contact your chosen collaborator directly or reach out to us to coordinate.
How can I book services with a specific collaborator?
To work with a specific collaborator, use their linked social media or contact information to connect directly. If you encounter difficulties, contact us, and we’ll assist with coordination. Note that collaborators often have busy schedules, requiring proper planning, and some may use communication methods other than social media.
Do I need prior experience to work with collaborators?
No prior experience is required. All collaborators welcome newcomers and are eager to assist, tailoring their services to your goals. Review their profiles on our Collaborators Corner to find the right fit.
Can I book services without a consultation?
No, an initial consultation is required to assess your needs and create a personalized plan. Consultations can be conducted in-person at a public space or virtually, ensuring a tailored experience.
Are your services suitable for children?
Yes, certain collaborators specialize in child-specific instruction, such as swim lessons for infants and children focusing on water safety. Other services can be adapted for older children or teens after a consultation. Please discuss specific needs with your collaborator to ensure suitability.
What is the cancellation policy?
Cancellation policies vary by collaborator and are outlined in their verbal or written agreements. While contracts are recommended, they may not always be provided. Contact your collaborator to confirm their policy and guidelines.
What is the price of services?
Pricing varies based on the service (e.g., personal training, swim lessons, nutrition consulting) and delivery method (in-person or virtual). Collaborators set their own rates, provided after consultation, and may adjust prices based on logistics or specific client requests (e.g., last-minute appointments may cost more). Contact your collaborator for detailed pricing.
How can I become a Hidden Gym collaborator?
Collaborators are entrepreneurs or influencers who promote The Hidden Gym and network with us, not employees or contractors. They drive referrals and support our mission while meeting specific requirements outlined in our Collaborators Corner. To apply, contact us with your details and a pitch on how you align with our brand.
How can I become a Hidden Gym Sponsored Representative?
Sponsored Representatives are select individuals we support with perks like free training, weekly meals, mentorship, or business exposure to nurture the next generation. To apply, submit your portfolio, social media handles, and a pitch via our website or social media (@thehiddengyms). Only a limited number are chosen annually, and collaborators cannot nominate representatives.
What are the expectations for Sponsored Representatives?
Sponsored Representatives promote The Hidden Gym on social media by posting about their training, tagging us, and sharing progress. Specific terms, including content frequency and type, are agreed upon during contract negotiations.
What payment methods do you accept?
We accept major credit/debit cards and digital payments (e.g., PayPal, Venmo). Payment details are provided during booking with your collaborator.
Do you offer group sessions or classes?
Yes, we offer group fitness sessions based on demand and location. Contact us to inquire about group rates and availability in the DMV area.
Can I work with different collaborators?
Absolutely! You can work with multiple collaborators for different goals, such as nutrition planning with one and yoga with another, to create a personalized wellness plan.
How long does it take to receive items purchased from the Shop?
Items purchased from our Shop typically take just under 2 weeks to be delivered. Contact us if you have questions about your order.
How do I stay updated on your services or events?
Follow us on social media (@thehiddengyms) or sign up for our newsletter to receive updates on services, events, and community activities, including stories from our sponsored athletes.
Still have questions? Contact us or DM us on social media (@thehiddengyms). We’re excited to support your wellness journey!